Cigna Insurance Company


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Attorney for CIGNA Disability Claims

Here at the Disability Legal Center we believe that nobody who is no longer able to work should be denied long term disability (LTD) benefits they deserve from their Cigna LTD policy.

Unfortunately, Cigna has a reputation for unreasonably denying claims. This denial of benefits deprive disabled workers and their families from much needed income replacement. It’s terrible they can get away with this without punishment or repercussions.

If this happens to you, you need to appeal the denial and then, if necessary, file an ERISA long term disability lawsuit against Cigna in federal court.

Appeal of CIGNA’s denial of your long term disability benefits

If your Cigna policy was purchased by your employer, it is likely covered by ERISA, the federal law which covers most employee benefits. ERISA has several different rules compared to state civil laws. One of the big requirements is that you must exhaust all administrative appeals before filing a lawsuit.

Most policies are similar, but differences can be significant. Most policies will require one appeal, and the appeal must be made within a certain amount of time, usually 180 days after the denial of benefits. While 6 months seems like a long time, putting together an effective appeal can take a few months alone. The appeal is actually the most important step in this process.

Appeal of LTD denial is last chance under ERISA to submit new evidence

Your appeal of Cigna’s denial of benefits is the last chance you get to submit new evidence. If your appeal is denied, and you have to file a lawsuit in federal court, you do not get to submit any new evidence. The federal case will be limited by the claims file and appeal.

This is significant. Your appeal must include anything you want a judge to review later, because you will not have a chance to add any new documents later.

If your Cigna LTD benefits have been denied, you must consult with a disability lawyer right away. Give us a call immediately, at (888) 320-2058 to schedule your Free, No Obligation case review. You must act immediately to preserve your rights, or they may be lost forever.

Filing an ERISA LTD Lawsuit in Federal Court against CIGNA

Sometimes the appeal is granted, and you are put back on claim or reach a buyout settlement with Cigna. Other times however, and probably more often than not, your appeal is denied as well. That leaves you with one choice: to file an ERISA disability lawsuit in federal court.

We will help you file the ERISA suit, and prepare all necessary documentation for the court review process. With a proper appeal, most of the evidence is already contained within the administrative record.

Keep in mind, not all LTD claims are covered by ERISA. If your plan is not covered by ERISA, you can file in state court, which offers policyholders greater protections.

CIGNA Own Occupation vs. Any Occupation Standard

A lot of CIGNA plans are denied or terminated due to the hybrid standard CIGNA employs. During your first two years of receiving benefits, the standard for disability is whether you can perform your “own occupation.” This is the occupation you were engaged in at the time of disability.

After a set period of time, usually two years, the standard changes to “any occupation.” Meaning, you have to prove you cannot perform any occupation or your benefits will be terminated.

And indeed, this is the point in time when a significant amount of Cigna plans are terminated.

CIGNA’s Long History of Wrongful Denial of LTD Benefits

In 2013, CIGNA reached a settlement with five state departments of insurance, California, Connecticut, Maine, Massachusetts, and Pennsylvania.

During an investigation of Cigna’s claims examination practices, the insurance department officials found numerous claim handling irregularities, such as:

  • not giving due consideration to the medical findings of independent physicians
  • discounting information provided by Social Security Disability decisions, and
  • not giving appropriate consideration to workers compensation records.

Cigna was forced to re-evaluate certain claims, and they set aside $77 million to pay policyholders whose claims were not handled properly. Cigna had to pay $500,000.00 to California so that California’s insurance department could provide ongoing monitoring of their claims handling practices.

Under the settlement agreement, the companies are required to:

  • Revise their policies to ensure that they are consistent with federal and state laws governing Social Security Disability Income benefits, the gathering of medical information, the use of external medical resources, the selection of evaluation personnel, professional certification and providing medical evidence.
  • Enhance claim procedures to improve the claims handling process to benefit current and future policyholders.
  • Establish a remediation program in which the companies’ enhanced claim procedures will be applied to certain previously denied or adversely terminated claims for residents of states whose insurance commissioners also signed the settlement agreement.
  • Participate in a 24-month monitoring program conducted by the insurance departments of the five lead states in the action involving random sampling and ongoing consultation.
  • Undergo a re-examination upon completion of the monitoring period.
  • Pay fines and administrative fees totaling $1,675,000 to the five lead state states, which are California, Connecticut, Maine, Massachusetts, and Pennsylvania.

Talk to a CIGNA LTD Disability Attorney Now

As you can see above, you are not dealing with an insurance company that has your best interests at heart. They are here to make money, and to do that they need to collect as much premiums as they can, while paying as little in benefits as possible. Great for them, bad for you.

So give us a call immediately at (888) 320-2058 to schedule your Free, No Obligation Case Review.